Hello everyone!
In the Agent Inbox I can search for emails, depending on different criteria like for example description. My task is to find emails depending from the subject text.
I have already checked the BADI CRM_IC_INBOX_BADI, but I have the problem that I am not able to get the subjects of the entities, which are found. Does anybody know how to read the subject text of the corresponding items?
Kindly regards,
Jess